SAP Program

The ‘Grow with SAP’ programme is a holistic coverage built on a collaborative model bringing together the strengths of all stakeholder groups viz, citizens, Small Medium Enterprises, Government and employees, says Dr Lovneesh Chanana, Vice President – Digital Government, in conversation with Elets News Network (ENN).

Do you think Indian firms are ready to embrace the upcoming technologies such as Internet of Things (IoT), Blockchain and Artificial Intelligence (AI), etc? Do you believe we are well prepared to jump on the bandwagon?

The area of emerging technologies and the potential for India to assume a leadership position is tremendous and we have the foundation ready to leapfrog. We definitely have many achievements to collectively take the credit for. 

The world’s largest digital identity platform, the largest rural broadband network, the largest citizen engagement platform i.e. MyGov, the first digilocker for citizens and the largest network of Common Service Centres (CSC) are few examples that exhibit our capability to manage the complexities of ICT in Indian situations.

Having said so, going forward, the evolution and infusion of emerging technologies like AI, IoT and Blockchain is not likely to be a one-way process. The users will be required to feed data back to systems for the emerging systems to learn and hence while there is a huge potential, newer challenges need to be addressed. 

A few areas that require strategic attention are skilling, work organisation and re-design, standards and inter-operability, cyber security and broadband infrastructure.